Jakarta Pusat, Indonesia
+62 21 3453 1304
At Lonozv Games, we believe the best player experiences are built on a foundation of trust. This policy outlines how we protect your data while you explore the interactive environments we create from our Jakarta studio.
We collect information that helps us improve gameplay balance, server stability, and user interface design. This includes technical data such as your IP address, device type, and operating system when you access our services.
If you contact us for technical support or sign up for studio updates, we may collect your name and email address. We do not sell this information to third parties; its sole purpose is to provide the specific service you requested.
Our studio operates on the principle of data minimization. We only process data when it is necessary for:
Lonozv Games complies with the personal data protection laws of the Republic of Indonesia (UU Pelindungan Data Pribadi). We ensure that our data storage and processing methods meet national security standards while providing global players with the highest level of privacy protection.
Our games may integrate services from providers like Google Play, Apple App Store, or Steam to facilitate distribution and social features. These platforms have their own privacy policies which govern how they handle your data on their respective ecosystems.
We also employ analytics tools to understand aggregate player behavior. This data is anonymized and does not allow us to identify individual users personally.
Lonozv Games does not knowingly collect personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction). If we discover that a child has provided us with personal information without parental consent, we will delete that information immediately from our servers.
You have the right to request a copy of the electronic data we hold about you or ask for its erasure. To exercise these rights, please contact our Data Protection Officer at the email provided. Verification of identity may be required to protect your security.
Our team is available Monday through Friday (09:00 - 18:00) to help you understand how we safeguard your digital presence.
